The Avaya 1416 digital telephone is designed for users who answer incoming calls, transfer customers to different departments or extensions, and monitor several line appearances throughout the day.  Avaya has transitioned the 1400 series digital telephones to a global form factor.  Global phones have the English language text removed from the faceplate and use icons to communicate button functions and fixed features such as message, menu, headset, mute, and speaker.  The global form factor is the currently manufactured model